Frequently Asked Questions

Public Works crews begin snow removal by clearing Priority 1 roads and centre-ridging and hauling from Priority 2 roads. The Priority Road Map can be found here:  Snow Removal Map

Residential, along with select back lanes, will be cleared as time and resources permit. The City’s intention is to have all paved roadways in the City cleared and the snow hauled out at least once each winter.

To view the updated Snow Removal Bylaw, please click HERE.

As per our snow removal bylaw, residents should refrain from shoveling, moving, sweeping or cleaning any snow, ice, dirt or any other obstruction onto any street, sidewalk or lane. Doing so hampers our crews' ability to effectively remove the snow.

Visit the Snow Removal page to read the City's updated Snow Removal Bylaw and view the City's Priority Road map.

While not directly related to snow removal, residents are asked to be mindful of parking regulations in the City. No vehicle can remain parked in an uninterrupted fashion for longer than 48 hours. For more information, please see our Traffic Bylaw on the City's Bylaw page.

There are a number of things that homeowners can do to help our crews during the snow removal process:

1. After a snowfall, avoid parking on the street where possible.

2. Refrain from leaving your garbage/recycling carts out for extended periods of times before or after pickup.